Privacy Policy

Casa Sol ("Casa Sol," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit casa-sol.org (the "Site") or contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a form on the Site or contact us, we may collect:

• Your name, mobile phone number, and email address
• Property details you share, such as address, property type, condition, timeline, amount owed, and reason for selling
• Home-buying details you share, such as budget, financing status, timeline, and desired area
• Anything else you choose to tell us when you call, text, or email

Information collected automatically. Like most websites, the Site and our service providers may automatically collect basic technical information such as your IP address, browser and device type, pages viewed, and referring website, using cookies and similar technologies.

How we use your information

• To respond to your request and prepare a cash offer or home-buying options
• To contact you by phone, text message, or email about your inquiry, including with automated technology, when you have given us consent
• To connect buyers with homes and, when you ask us to, with licensed real estate or lending professionals
• To operate, secure, and improve the Site and our services
• To comply with the law and protect our rights

Text messaging (SMS) privacy

How we share information

We do not sell your personal information. We share it only as follows:

• Service providers that help us run our business, such as our customer relationship management, website hosting, email, and messaging providers. They may use your information only to perform services for us.
• Parties involved in your transaction, such as a title or escrow company, or a licensed agent or lender, when you ask us to move forward or it is needed to complete your transaction.
• Legal and safety reasons, when required by law or to protect the rights, property, or safety of Casa Sol, our users, or others.
• Business transfers, if Casa Sol is involved in a merger, sale, or transfer of assets.

The SMS opt-in data and consent described above are never shared for these purposes except with the service providers that deliver our messages.

Cookies

We and our service providers may use cookies and similar tools to keep the Site working, remember preferences, and understand how the Site is used. You can control cookies through your browser settings; some features may not work without them.

How long we keep information

We keep personal information only as long as needed for the purposes above, including to meet legal, tax, and recordkeeping requirements, and then delete or de-identify it.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• Text messages: reply STOP to any message to opt out.
• Email: use the unsubscribe link in any marketing email.
• Access, correction, or deletion: email us at [email protected] and we will respond as required by law.

California privacy rights

If you are a California resident, you may have the right to know what personal information we collect, use, and disclose; to request deletion or correction of your personal information; and to opt out of the sale or sharing of personal information. Casa Sol does not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising your rights. To make a request, email [email protected]. We may need to verify your identity before responding.

Children's privacy

The Site is not intended for anyone under 18, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last changed.

Contact us

Casa Sol
Lakewood, California
Email: [email protected]